1. General Overview
The E-Shop (Webshop) is directly connected to your POS system.
All orders placed through the webshop:
Are sent immediately to the POS system
Appear on the POS tablet
Include a small “Web” annotation on the order
Display the customer name provided during checkout
Orders are processed in the same way as orders taken directly from the POS.
2. Order Types Available
The webshop can offer different order types depending on your configuration in the Admin Panel.
2.1 Takeaway
Enabled by default.
Customers can place an order for pickup.
2.2 On-Site (Eat-In)
The Eat-In option will only appear if:
Eat-In is enabled in the website configuration inside the Admin Panel.
If disabled, customers will only see the Takeaway option.
2.3 Delivery
Delivery can be enabled in the Admin Panel.
You can configure:
A minimum amount for delivery
A minimum amount for free delivery
Delivery Fee Setup
If you want to charge a delivery fee:
Create a Delivery product in the Products section.
Set the delivery price (e.g., €10).
Configure the Minimum Amount for Free Delivery (e.g., €15).
Example:
Delivery product = €10
Minimum free delivery = €15
If the order total is below €15 → Delivery fee is charged
If the order total is €15 or more → Delivery is free
2.4 Minimum Order Amount
You may define a minimum amount for online orders.
Example:
Minimum online order = €10
If customer basket total = €5 → Checkout is not allowed
Customer must add more products to proceed
3. Payment Methods
You can enable or disable the following payment options:
Pay at Pickup (In Store)
Bank Transfer
Online Payment
3.1 Online Payments (Viva Wallet)
To enable online card payments:
A Viva Wallet account must be linked to your webshop.
Contact your Posble technician to set this up.
The technician will configure the integration for you.
4. Webshop Configuration Options
All settings are managed in the Admin Panel.
You can:
Add or change the website name
Open or close the webshop
Display only products with available stock
(Configured in the product settings)
Customize website colors:
Primary (Brand) color
Secondary color
Tertiary color
Upload images:
Logo
Banner image
Images are configured under:
Admin Panel → Settings → Website Configuration → Images
5. Online Ordering Flow (Customer Experience)
5.1 Product Selection
The customer:
Enters the webshop.
Selects desired products.
Product options work exactly like in the POS:
Options are configured as option groups.
Option groups can be:
Free
Paid
Hidden groups can be attached to products.
After selection:
Products appear on the right side basket
Customer can increase or decrease quantities
Customer clicks Checkout to proceed
5.2 Checkout Page
At checkout, the customer must:
Select order type (Takeaway / Eat-In / Delivery if enabled)
Select payment method (depending on configuration)
Enter:
Name (required)
Email address
Phone number
Optionally add a comment
The comment will appear on the order when received in the POS.
5.3 Promo Codes
Promo codes can be configured in:
Admin Panel → Promo Section
Once a promo code is created:
A promo code field appears during checkout.
The customer can enter the code.
The defined amount or percentage is automatically deducted from the total.
5.4 Submitting the Order
After completing checkout:
The customer clicks Submit Order.
If online payment is enabled → payment is processed immediately.
If Pay at Store or Bank Transfer is selected → order is submitted without online payment.
The customer receives an order confirmation.
6. Order Processing in the POS
When the order is submitted:
It prints automatically (if printing is enabled).
It behaves exactly like a POS order.
The ticket includes:
“Web” annotation
Customer name
Customer comment (if added)
If desired, printing can be disabled using the same procedure as disabling printing for regular POS orders.