General Overview
The Kitchen Display System (KDS) allows staff to view, track, and manage orders in real time from multiple screens connected to the POS.
Orders can be displayed on:
Kitchen screens (for preparation)
Main digital register
Large customer-facing screens (optional)
This ensures clear communication between the front of house and the kitchen, while improving order accuracy and speed.
Order Status Columns
Orders are automatically organized into columns based on their progress:
🔵 Pending
New orders appear here
Orders are waiting to be prepared
Includes both takeaway and dine-in orders
🟠 In Progress
Orders currently being prepared in the kitchen
Staff can move orders to this status when preparation begins
🟢 Ready
Orders completed and ready for service or pickup
Order Cards
Each order is displayed as a card.
The level of detail shown depends on the screen type.
Full Order View (Kitchen & Register)
The full view displays:
Order number
Customer name
Order type (Dine-in / Takeaway)
Time elapsed since the order was placed
Complete list of items, quantities, and options
This view is designed for internal use by staff and the kitchen.
Customer Screen (Condensed View)
The customer screen uses the same order system, but in a condensed version optimized for customers.
Only the following information is displayed:
Order number
Customer name
Order type (Dine-in / Takeaway)
❗ Item details, preparation steps, and time tracking are hidden from customers.
Orders update automatically based on their status, and Ready orders are clearly visible for pickup.
Kitchen Screen Functions
From the kitchen screen, staff can:
View incoming orders in real time
Track preparation progress
Move entire orders between statuses:
Pending → In Progress → Ready
Move order components between stages to coordinate kitchen stations
Viewing and Managing Statuses
View all active orders
Track kitchen progress in real time
Directly modify order statuses
Move orders between Pending, In Progress, and Ready