Skip to main content

Payment

P
Written by Posbel
Updated this week

General Overview

The Payment page is used to record and finalize payments for an order.

This page can be accessed in one of the following ways:

  • When the user clicks Send Order and the POS is configured to redirect to the payment page

  • When the user clicks the red Card button from the order page to access payment directly


Payment Summary and Order Context

The payment page displays:

  • Order number

  • Remaining: Amount left to be paid

  • Paid: Amount already recorded

  • To pay: Amount currently being processed

The list of order items remains visible and interactive.


Selecting Items to Pay

Payments can be made in two ways:

Item-Based Payment

  • The user can select one or more items from the order list

  • A payment method can then be applied only to the selected items

  • This allows partial payments by item (e.g., some items paid in cash, others by card)

Full Order Payment

  • Clicking directly on a payment method without selecting any items applies the payment to all remaining items


Payment Methods

Available payment methods include:

  • Cash

  • Card

  • Bank Transfer

  • Credit

  • Offer

  • Error

The availability and behavior of each method depend on the POS configuration.


Split Payments (by Amount)

To split a payment by amount rather than by item:

  1. Click the numeric keypad icon at the top of the screen

  2. Enter the amount to pay

  3. Select a payment method

  4. Confirm the payment

  5. Repeat the process with another payment method for the remaining balance

This allows combinations such as part cash, part card, etc.


Percentage Discount on the Total Amount

To apply a discount to the total amount:

  1. Click %

  2. Enter the percentage value

Cash Payment

When Cash is selected:

  • A calculator appears on the right side of the screen

  • This calculator is for reference only

  • It helps calculate the change to give to the customer

Additional actions available:

  • Green cash drawer icon

    • Opens the cash drawer before payment confirmation (manual opening)

When the cash payment is confirmed:

  • Depending on the administration panel configuration:

    • The physical cash drawer opens automatically

    • Or remains closed if the option is disabled


Card Payment

  • Card payments can be applied to selected items or amounts

  • Interaction with the payment terminal depends on the configuration

  • Once confirmed, the paid amount is applied to the order


Bank Transfer, Credit, Offer, and Error

  • Bank Transfer: Records a manual bank transfer payment

  • Credit: Records a deferred payment without immediate settlement

  • Offer: Marks items or amounts as free of charge

  • Error: Used to record a correction when an error occurred after an order was sent

These options affect the paid balance without any cash handling.


Printing & Cash Drawer Control

On the right side of the screen:

  • Printer icon

    • Allows printing an interim bill

  • Cash drawer icon

    • Allows manually opening the cash drawer


Payment Finalization

  • Payments can be recorded progressively

  • The order is considered paid once the remaining amount reaches zero

  • After payment, the navigation behavior depends on the configuration:

    • New order

    • Return to the order page

    • Access to another predefined screen


Notes

  • Payments cannot be modified once confirmed

  • Available actions depend on user permissions

  • Hardware behavior (printers, cash drawer, payment terminal) is controlled via the administration panel

Attachment icon
Did this answer your question?