General Overview
The Account page is the main screen used by staff to create and prepare an order for a customer.
It allows product selection, order identification, sending messages to printers, and submitting the order according to the POS configuration.
Screen Layout
The order page is divided into distinct functional areas.
Product Categories (left panel)
The left side of the screen displays product category groups.
Each category represents a group of products configured in the administration panel
Selecting a category displays its products in the product grid
This panel is used to navigate between different product groups.
Product Grid (center)
The center of the screen displays all products belonging to the selected category.
Each product is presented as a selectable tile
Tapping a product adds it to the current order
Product availability and pricing are displayed according to the configuration
Search Bar (top left)
A search bar is available at the top of the screen.
Allows searching for products by name
The search applies across all categories
Selecting a result adds the product to the order
Order Header (top center)
Order Button
The Order button displays the number of the current order.
Tapping the number allows assigning a custom name to the order
The custom name replaces the default order number display
It is used for:
Internal identification
Printing on receipts
Kitchen and customer screens (depending on configuration)
The custom name applies only to the current order.
Messaging (top right)
Message Button
The Message button allows sending predefined messages to printers.
Messages are configured in the administration panel
Selecting a message sends it directly to the establishment’s printers
Messages do not modify the items or prices of the order
This is intended for operational or informational messages.
Customer Button (top right)
The Customer button opens the page dedicated to customer information for the current order.
Allows associating customer information with the order
Customer management is documented separately in the Customer Page section
Order Items Panel (right panel)
The right panel displays the contents and status of the current order, as well as orders that have already been sent.
Unsent Orders (active order)
The active, unsent order always appears at the top of the right panel.
Characteristics:
Items are fully editable
No printer icon is displayed
Contextual actions on items are available
Available Actions on Items
For items in the unsent order, the following actions are available:
Quantity
Modify the item quantity
Comment
Add a comment at the item level
Comments are printed according to printer configuration
Delete
Remove the item from the order
Add Promotion
Apply a promotion to the item, if configured
Add Separator
Insert a separator line for visual display and on receipts
All changes are applied immediately and update the order total.
Sent Orders (read-only)
Once an order has been sent:
It becomes read-only on this screen
Items can no longer be modified
The order remains visible for reference
A printer icon is displayed on the left of sent orders to indicate that they have been transmitted to the printers.
Print Status Indicators
Clock Icon (⏱)
If an item displays a clock icon:
The item has not yet been printed
It is waiting to be printed or is queued
Printer Icon (🖨)
If an item or an order displays a printer icon:
The item has been successfully sent to a printer
No further printing action is expected
Sending the Order
Send Order Button
Tapping Send Order submits the order.
The behavior after sending depends on the POS configuration:
Navigate to the payment page
Remain on the order page
Return to a previous screen
This behavior is defined in the application settings within the administration panel.
Notes
Orders are built progressively by selecting products
Messages and custom names can be set before sending the order
The Account page serves as the gateway to the payment page