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Written by Posbel
Updated over a week ago

The main page is the primary screen used by staff to start and manage orders in Posbel.

It provides access to tables, takeaway sales accounts, order history, and system actions, depending on the establishment’s configuration.


Tables Section

The Tables section appears on the left side of the main page when the following conditions are met:

  • The Enable Tables section option is set to Yes in the administration panel settings

  • Tables have been created in the Tables page of the administration panel

When this section is enabled:

  • Tables are displayed as a vertical list

  • Each table is identified by its number or custom name

  • Selecting a table allows the user to open or resume the order associated with that table


Floor Plan

If a floor plan has been created via Menu → Create floor plan:

  • A Floor Plan button appears in the top-left corner of the screen

  • The application must be restarted for the button to appear

  • The floor plan view allows visual selection of tables to add or manage orders


Takeaway Sales Section

The Takeaway Sales section is displayed in the center of the main page when:

  • The Enable takeaway sales section option is set to Yes in the administration panel settings

When enabled:

  • Takeaway accounts are displayed as a vertical list

  • Each account is identified by a number or a custom name

  • Selecting an account allows the user to open or resume the associated order


⚠️ Order configuration note

If the option “Normal ‘+’ button to open an account” in the Orders section of the administration panel is set to No, the account creation button is split into:

  • A Delivery button

  • A Takeaway button

Establishments that do not need to track delivery orders via Posbel can set this option to Yes.


Menu Section

The top-right section of the main page contains user and system controls.

User Information

Displayed at the top:

  • Name of the logged-in user

  • User type (e.g., John, Server)

  • Current date and time


Lock Button

  • Locks the screen

  • Requires a PIN code to unlock

  • Intended for use when switching users during an active service


Open Cash Drawer Button

  • Opens the cash drawer

  • Requires:

    • A cash drawer connected to a printer via the DK cable

    • The printer to be configured as a user printer for the logged-in account


⚠️ Cash drawer troubleshooting

If the cash drawer does not open despite correct configuration, common causes include:

  • The device and the printer being connected to different networks

  • The printer being out of paper (which prevents the cash drawer from opening)


Menu Button

The Menu button opens a list of options.

The available options depend on the administrator rights of the logged-in user.

Possible options include:

  • Create or edit the floor plan

  • Print service history

  • Open / close a service

  • Print barcodes

  • Kitchen screen

  • User settings

  • Logout


History Section

The History section displays all closed accounts for the current service.

A user can select any closed account to view its details, including:

  • Sold items

  • Total amount

  • Payment method(s)


Available Actions on Closed Accounts

From the detailed account view, the user can:

  • Print the VAT receipt

    • Using the red VAT button with a printer icon

  • Print the bill

    • Using the blue printer button

  • Issue a refund

    • Using the Refund button

⚠️ Refund note

This action does not return money to the customer.

It is strictly used for accounting adjustments.


Additional Actions

  • If customer information is associated with the account, an Invoice button appears:

    • Sends an invoice to the customer

    • Requires:

      • A valid customer email address

      • An organization email address configured in the administration panel

  • The payment method of a closed account can be modified using the Edit button:

    • Redirects to the payment page to adjust the payment type

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